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SHIPPING & RETURNS

Shipping Policy

Thank you for ordering from JQ Knight. Please find our shipping policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at: fernbachs@yahoo.com

  • ​All orders for books ship within 3 business days.

 

  • Book orders to ALL US locations ship via USPS Media Mail.

 

  • Express Shipping: JQ Knight does not offer express shipping as an option. Orders that require expedited shipping must be queried via email. Please email us and someone will respond within 24 hours. 

 

  • International orders (Canada and UK) are shipped via USPS.

 

Incorrect Addresses: JQ Knight is not responsible for order replacement when a buyer provides an incorrect address or if the buyer moves between the time the order is placed and when the title ships if they do not provide an updated shipping address. In such cases, JQ Knight will forward the returned book when it arrives, but only if the buyer pays the additional shipping costs.

Returns & Exchanges

All sales are final! No returns or exchanges will be possible.

If your book arrives damaged, please send a photo of it and the packaging to fernbachs@yahoo.com so we can make a postal claim and send a replacement.

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